
The way consumers shop for beer, wine, and spirits has transformed dramatically in recent years. Online alcohol sales surged by 167% during 2020 alone, and this momentum has evolved into sustained, strategic growth in 2025. For liquor store owners, keeping up with digital trends is now an essential part of retail liquor store marketing. In a competitive landscape, those who embrace e-commerce and digital marketing can tap into new revenue streams and customer bases that were unimaginable a decade ago. “Digital platforms now play a pivotal role in driving offline sales, as more consumers rely on online research to guide their in-store purchases… maintaining a strong digital presence is crucial,” notes a recent industry analysis. In other words, alcohol retailers must blend online and offline strategies to thrive.
In this comprehensive guide, we’ll navigate 9 key alcohol e-commerce trends for 2025 that are shaping the success of liquor stores across the United States. These trends cover everything from the continued boom in online ordering to cutting-edge tactics like geofencing and personalized marketing. Each section below not only describes the trend but also provides real-world insights, examples, and tips on how to leverage it. Let’s dive in!
E-commerce for alcohol is no longer a pandemic-era novelty – it’s a cornerstone of growth. Global online alcohol sales are entering a new era of sustainable expansion, with sales forecast to surpass $36 billion by 2028 (a 20% increase over five years). In the U.S. market, which is a key driver of this trend, we’re seeing steady upticks in both the number of online buyers and how often they purchase:
Importantly, this growth is not just driven by one segment. Independent liquor stores, big-box retailers, and direct-to-consumer brands are all contributing. The U.S. online beer, wine, and liquor market has been growing at roughly 16% annually in recent years, reaching an estimated $3.1 billion in 2024. And while online sales still represent a single-digit percentage of total alcohol sales (projected ~5% of off-premise alcohol revenue by 2027), that share is expected to keep rising as consumer habits shift.
What this means for you: If you haven’t invested in online ordering capabilities yet, 2025 is the time. Even a small liquor store can capture incremental sales by offering e-commerce – whether through a website, a mobile app, or third-party platforms. For example, many stores partner with services like Drizly or Instacart to tap into on-demand delivery demand, while others launch their own sites to build a direct relationship with customers. The key is to get your store into the online mix where today’s shoppers are spending their dollars.
Real-world snapshot: One industry report found that 1 in 10 U.S. consumers has ordered alcohol delivery in the past 6 months, and 60% of those people are using alcohol delivery more often than the year before. This indicates a lasting consumer appetite for the convenience of online alcohol shopping. Liquor stores that establish an e-commerce presence can attract these convenience-seeking customers and significantly boost their sales volume.
Today’s customer might discover your store online, buy a product through your app, and pick it up curbside – all in one seamless journey. Omnichannel retail (integrating online and offline channels) has become a must in liquor store marketing. Shoppers have grown to expect options like “buy online, pick up in-store” (BOPIS), curbside pickup, or same-day local delivery as standard services, not special exceptions.
Why is omnichannel so critical in 2025? Consider that 83% of U.S. shoppers who visited a store recently say they used online search before going in. Even for a local liquor store, many customers will:
For liquor retailers, this means your online presence and in-store experience must work hand-in-hand. Ensure that your website or app accurately reflects in-store stock and pricing. Enable features like online reservation of products, or simple web forms to schedule a pickup or delivery. Many stores are also leveraging text notifications or email alerts to update customers when their order is ready for pickup – small touches that improve convenience.
Case in point: Large chains such as Total Wine & More invested heavily in omnichannel capabilities and saw enormous adoption of curbside pickup during the pandemic. Now, smaller independents are catching up. For example, a mid-sized liquor store in North Carolina introduced online ordering with same-day pickup; within a few months, a significant percentage of their in-store sales were being preceded by an online interaction (browsing or reserving items). Customers loved the speed and ease, and the store gained new business from people who discovered them via online search.
From a trend perspective, U.S. omnichannel alcohol sales are expected to be one of the biggest drivers of industry growth in the coming years. In fact, omnichannel (physical stores integrating e-commerce) is projected to contribute a large portion of the $6 billion in e-commerce growth forecast through 2028, underlining that retailers who combine brick-and-mortar strengths with digital savvy will lead the pack.
When today’s consumer gets a craving or needs a bottle for an event, they’re likely to pull out their phone and search for something like “liquor store near me” or “best wine shop in [town].” Appearing at the top of those search results is absolutely vital. That’s where local search engine optimization (SEO) comes in – a cornerstone of retail liquor store marketing in 2025.
Here are key elements to focus on for dominating local search:
Why put so much effort here? Because 81% of retail shoppers conduct online research before buying a product, and often this research starts on Google. If your liquor store doesn’t show up prominently, those shoppers may never find you – or worse, they’ll end up clicking on a larger competitor or delivery app. Effective SEO ensures you capture traffic without paying for every click. It’s essentially free, ongoing customer acquisition once you rank well.
Moreover, search visibility builds trust and credibility. Many customers equate a strong online presence (your website, search results, reviews) with a reputable business. By investing in SEO, you’re not just attracting more eyes – you’re also shaping a positive first impression of your store.
Pro tip: Implementing local SEO is not a one-and-done task but a continuous effort. Use tools like Google Search Console to see what queries bring people to your site, and adjust your content accordingly. Monitor your competitors’ online presence as well – if a nearby shop is constantly blogging about whiskey and ranking for “best whiskey store,” think about creating content to compete in that niche. In 2025’s digital landscape, visibility = revenue, so make SEO a priority.
While SEO is a long-term play, Google Ads (pay-per-click advertising) is the fast track to get your store in front of customers searching online. Running targeted liquor store Google ads can yield immediate results – your ad can appear at the top of search results for keywords like “buy bourbon online” or “wine delivery near me” the same day you launch a campaign. In an era when online competition is fierce, many liquor retailers are significantly increasing their Google Ads budgets as part of their marketing mix.
Here’s why Google Ads are a key trend for 2025:
When creating liquor store Google Ads campaigns, be mindful of a few things:
Success story: One Midwestern liquor store owner reported that after auditing and revamping their Google Ads (with help from a specialist), their online orders jumped so much that they had to expand their delivery team. The ads targeted their city name plus terms like “liquor delivery” and emphasized their 30-minute delivery promise. With a modest budget, they captured dozens of new orders each week – many from first-time customers who later became repeat buyers. This illustrates how, done right, Google Ads can be a growth engine for liquor stores, effectively complementing organic search efforts.
In 2025, having a social media presence is no longer optional for liquor stores – it’s expected. Whether it’s posting about new arrivals on Instagram or running promotional campaigns via liquor store Facebook ads, savvy retailers are using social platforms to engage customers and drive sales. The tone on social media is generally more informal and community-oriented, but make no mistake: it can directly impact your bottom line.
How are liquor stores leveraging social media marketing?
It’s worth noting that social media platforms have rules for alcohol promotion. Facebook and Instagram require that alcohol-related pages and ads target 21+ audiences and avoid depicting overconsumption. As long as you follow the guidelines, these platforms are powerful tools – not so much for direct online sales (in the U.S., you typically still have to direct users to your website or store to complete a purchase) – but for marketing and brand presence. In fact, globally, social media is increasingly influencing alcohol purchases; in China, for example, apps like Douyin (TikTok) directly facilitate alcohol e-commerce by blending entertainment with shopping. In the U.S., we use social channels more for discovery and engagement, but that influence can translate into sales offline or on your site.
Quick wins with Facebook/Instagram:
In short, social media marketing allows you to humanize your liquor store’s brand and stay top-of-mind. When a follower of yours does need a bottle of something, they’ll be more inclined to think of that friendly shop that shared a great cocktail tip yesterday – and that’s you.
Imagine being able to directly target customers who are near your competitor’s store or who attend an event in your neighborhood, sending them a timely offer to sway them to choose you instead. This is exactly what geofencing ads enable. Liquor store geofencing ads are becoming a popular weapon in the digital marketing arsenal for 2025, as they allow extremely location-specific advertising based on a user’s real-time whereabouts.
What is geofencing? It’s a location-based marketing technique where you draw a virtual “fence” around a specific geographic area. When people enter that area (with their smartphone location services on), they can be served your ads via mobile apps, mobile web, or even receive push notifications if you have an app. In practical terms for a liquor store, geofencing could let you:
The appeal of hyper-local targeting is the relevance of the message. Unlike broad advertising, geofenced ads reach people when and where the content is most likely to resonate. Done right, they can yield excellent engagement. Businesses using geofencing have found that it reduces the cost of ads by focusing spend only on high-interest locations and audiences. In other words, you’re not wasting budget on people 50 miles away who won’t visit your store; you’re only hitting nearby potentials.
Tips for effective geofencing campaigns:
Geofencing is cutting-edge liquor store marketing that can give you a true competitive edge locally. It’s like fishing where the fish are – by placing your message in the exact spots where your ideal customers are already swimming. In 2025, expect more independent retailers to adopt this tactic as tools become more accessible and success stories spread.
With many options for consumers to buy alcohol (multiple stores, apps, delivery services), building customer loyalty is gold. One major trend in alcohol e-commerce is the use of data-driven personalization and robust loyalty programs to keep customers coming back to your store specifically. People appreciate when a business remembers their preferences and rewards their patronage – and this can significantly boost your sales per customer.
Why personalization? In e-commerce broadly, personalization has proven to lift sales and conversion rates. In fact, 80% of consumers are more likely to make a purchase from brands that offer personalized experiences. For liquor retail, personalization can take several forms:
Loyalty programs go hand-in-hand with personalization. Many liquor stores now have loyalty cards or digital programs where customers earn points for purchases, get member-only discounts, or receive early access to limited stock. Not only do these programs incentivize repeat visits, but they also provide valuable data. When a customer is logged into your app or loyalty account while buying, you can track their habits and preferences, which feeds into the personalization engine described above.
Some effective loyalty program ideas in the liquor industry:
Remember: The goal of personalization and loyalty efforts is to increase customer lifetime value. Instead of a one-off sale, you’re cultivating a long-term relationship. Over time, that regular who is part of your loyalty program might spend 2x or 3x more per year than a casual walk-in customer because they feel connected to your business.
In a practical sense, implementing these programs can be done via modern POS systems or e-commerce platforms that have CRM (Customer Relationship Management) features. If you work with a specialized agency or platform (for example, Intentionally Creative’s retail insights and marketing tools), they can help set up automated personalization rules and loyalty tracking, so much of this runs in the background. The end result is a win-win: customers get a tailored, rewarding shopping experience, and you get more repeat sales.
Speed and convenience are major drivers in e-commerce, and alcohol is no exception. Consumers have gotten used to services promising deliveries in under an hour, or curbside pickup ready in minutes. In 2025, liquor stores are racing to offer faster fulfillment options to meet these high expectations. Those that can reliably deliver (literally and figuratively) stand to capture more market share.
One big aspect of this trend is the decision between partnering with third-party marketplaces versus developing direct fulfillment capabilities:
Curbside pickup is another fulfillment option that has become standard. It’s cost-effective for the store (no delivery labor) but still convenient for customers who don’t want to browse aisles. If you don’t yet have a designated curbside pickup process, consider adding clearly marked parking spots and an SMS/notification system for customers to alert you when they arrive. Many shoppers embraced curbside during COVID and continue to use it to save time.
Speed is also a factor. If you can guarantee (and promote) a quick turnaround – for example, “Orders ready in 15 minutes” – you may sway customers to choose you over a competitor who isn’t as clear or fast. In urban areas, some services offer alcohol delivery in under 30 minutes; while a small store might not always achieve that, setting and meeting a reasonable expectation (say, under 2 hours for local delivery) is key.
Now, let’s talk about regulations, as they directly impact fulfillment. The legality of alcohol delivery varies by state (and even city). The good news is that since 2020, 33 states plus D.C. have passed legislation expanding alcohol delivery or pickup in some form. As of late 2023, 35 states and D.C. allow some type of local alcohol delivery to consumer homes (with varying restrictions)– a number that has grown substantially due to the pandemic’s influence on lawmaking. This means the majority of U.S. liquor stores can pursue delivery, but you must be aware of your specific state’s rules (e.g., some states allow delivery of beer and wine but not spirits; some require the delivery to be done by store employees, not third parties; etc.). Always ensure compliance – the last thing you want is to run afoul of liquor laws.
A countertop sign advertising “We Deliver with DoorDash” alongside liquor bottles – highlighting the rise of third-party delivery partnerships in alcohol retail.
Bottom line: The trend is toward getting the product into the customer’s hands as conveniently as possible. Whether you team up with apps or build your own system, offering delivery (or at least swift pickup) is increasingly expected. The next six months could be an ideal window to pilot a new fulfillment method – demand is high, and those liquor stores that cater to it can drastically increase sales by capturing orders that might otherwise go to a different store or delivery service. Keep an eye on your competition too: if they promise faster delivery, you may need to match or find a service niche to stay ahead.
The alcohol industry is notoriously complex when it comes to laws and regulations – and these rules are changing in ways that create both opportunities and new responsibilities for liquor store owners moving into 2025. Staying informed on legal shifts is itself a trend, because those who adapt quickest can capitalize on newly opened markets (while avoiding penalties).
Some regulatory trends to note:
Every change in regulation is a signal for potential innovation. For example, when your state allows third-party services to deliver on your behalf, maybe you can expand your reach via those apps instantly. Or if your state finally approves Sunday sales (some are still changing this), that could mean setting up your online store to accept Sunday orders too.
Action step: Make it a habit to stay updated. Join a beverage retail association, subscribe to industry news (websites or even Google Alerts for terms like “liquor law [Your State]”). Intentionally Creative’s team, led by founder Alden Morris, keeps a close watch on regulatory shifts as part of our service to clients – because a change in law can open a marketing opportunity overnight. For instance, if a new law lets you host liquor tastings in-store, that’s both a compliance point and a marketing angle (you can start events to draw customers in).
In summary, 2025’s alcohol e-commerce climate is as much shaped by lawmakers as by technology. By understanding and adapting to regulations, you ensure that you can fully ride the wave of the other trends we’ve discussed, all while operating responsibly and avoiding costly mistakes. It’s the foundation that underpins sustainable growth in this industry.
The 9 trends above paint a picture of an exciting, evolving landscape for liquor retail. From the continued rise of online ordering to innovative tactics like geofencing and personalization, there are more tools than ever for a liquor store owner to attract, convert, and retain customers. The common thread among these trends is meeting customers where they are – whether that’s on their smartphones, on social media, at the curbside, or expecting faster service and more engagement. In 2025, a formal yet friendly and tech-savvy approach will win the day.
Implementing these strategies might sound challenging, but the payoff can be enormous. Imagine increasing your online sales by double digits, or seeing new faces walk into your store weekly because they found you on Google or Facebook. By staying ahead of the curve, you’re not just navigating the current trends – you’re setting your business up to thrive no matter how the market shifts.
Ready to take your liquor store’s growth to the next level? This is where Intentionally Creative comes in. As a specialized agency in retail liquor store marketing, we have helped businesses just like yours embrace digital transformation and reap remarkable rewards. Our team (led by industry expert Alden Morris) has 10+ years of experience in the beverage space, and we’ve developed proven playbooks for everything from liquor store Google ads optimization to hyper-local geofencing campaigns. We’ve seen clients achieve record sales months by leveraging these very trends with our guidance.
Don’t miss out on the opportunity to drastically increase your sales in the next 6 months. Whether you need a cutting-edge online marketing strategy, a website refresh that converts, or a comprehensive plan to unify in-store and online experiences, we’re here to help. Intentionally Creative offers the expertise and hands-on support to turn 2025’s trends into tangible growth for your business.
Let’s make 2025 a record-breaking year for your liquor store. Contact Intentionally Creative today and discover how a tailored digital marketing strategy can boost your revenue, build your brand, and keep you a step ahead of the competition. Cheers to your success in the coming year!